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Academic Policy – CounselLadder

Effective Date: August, 2025

Welcome to CounselLadder, India’s dedicated platform for psychology education. To ensure a professional, respectful, and enriching learning experience for everyone, the following academic guidelines, discipline rules, and support processes are to be followed by all learners.

✽  Class Hygiene Guidelines

  • Dress Appropriately

  • Learners must attend classes in modest, appropriate attire. 

✽  Maintain Attendance

  • Regular attendance in live sessions is crucial. Absence without valid reason should be avoided. 

✽  Be Actively Involved

  • Stay engaged, participate in discussions, and interact respectfully with trainers and peers.

✽  Check Technical Setup

  • Ensure your audio, video, and internet connection work at least 15 minutes before class.

✽  Create a Focused Environment

  • Attend sessions from a quiet, well-lit, and distraction-free location.

✽  Keep Your Camera On

  • Video must remain ON throughout the session. Face visibility is mandatory.

✽  Come Prepared

  • Refer to the shared timetable and topics. Prepare questions in advance.

✽  Stay Relevant

  • Ask questions related to the topic only. Off-topic discussions disrupt class flow.

✽  Submit Assignments on Time

✽  Use Your Full Registered Name

  • To avoid being marked absent, join with the same name as registered with CounselLadder.

✽  Respect Class Flow for Doubts

  • Questions are answered during the Q&A segment at the end of class. Note your queries for that time.

✽  Doubt Resolution

  • Use the Doubt Clearing Portal for academic and assignment queries — our team will resolve them.

✽  General Support Queries

  • For help regarding attendance, class links, certificates, welcome kits, or complaints, contact our Support Team (Mon–Sat, 9 AM – 7 PM, off on Sundays).

  • Query Response Time: 24–72 working hours

📩 Email: Hello@counselladder.com

✽  Disciplinary Code

  • No Defamation

Any false accusations or harmful comments against CounselLadder are strictly prohibited

✽  Respect Confidentiality

  • Do not share class content, internal discussions, or course materials publicly.

✽  Professional Boundaries

  • Sharing personal information with peers or trainers is not allowed.

✽  Professional Boundaries

  • Sharing personal information with peers or trainers is not allowed.

  • Mind Your Language
  • Offensive terms, slurs, or rude behaviour during live sessions will result in warnings or action.

✽  Constructive Communication

  • Group tasks, peer reviews, and feedback should be respectful and focused on improvement — not criticism.

✽  Avoid Friction

  • Stay calm during disagreements. Use the post-class feedback forms or write to
  • 📩 Hello@counselladder.com

✽  Violation Consequences

  • 1st & 2nd Offense: Verbal warning from trainer/team

3rd Offense: Temporary expulsion from class

✽  Repeated Behavior:

  • → Warning letter issued after 2 class violations
  • → Expulsion from course after 3 documented incidents

✽  Quarterly Awards

  • To celebrate learner excellence, quarterly awards will be given based on trainer recommendations and engagement:

✽  Best Content Creator

  • For blogs, vlogs, and psychology-related creative contributions

✽  Most Sincere Learner

  • For consistency in attendance, submissions, and class behavior

✽  Aspiring Counsellor

  • For standout counseling skills, role plays, empathy, and mentoring peers

✽  Entrepreneur of the Batch

  • For innovation, business mindset, and project execution

✽  Convocation Awards

  • Best Learner
  • Based on academic performance, punctuality, engagement, and teamwork

✽  Best Batch

  • For cooperation, participation, and positive trainer feedback

✽  Placement Policy

Goal:

  • To assist eligible learners in securing relevant opportunities through a structured, transparent process.

Eligibility:

  • Learner becomes eligible 1 month before course completion
  • May apply for placement support up to 3 months post-completion
  • CounselLadder will provide up to 3 placement opportunities per learner, based on eligibility

Process:

  • Placement Call from our team
  • Official Announcements via email, portal, or WhatsApp
  • Application Submission within deadlines
  • Screening & Shortlisting based on performance and profile
  • Interviews/Assessments as per company requirements
  • Offer Letters shared by companies
  • Acceptance Confirmation by learners
  • After receiving an offer, CounselLadder’s placement team is no longer responsible for further assistance.
  • Incomplete participation in interviews or assessments may result in disciplinary action.

Code of Conduct for Placement:

  • Maintain professionalism at all times
  • Adhere to timelines and instructions from recruiters and the placement team
  • Misconduct may lead to disqualification from placement support

Confidentiality & Privacy:

  • All learner records, interviews, and performance data are treated as confidential. Data sharing follows our Privacy Policy, in compliance with the DPDPA 2023.

Policy Review & Enforcement:

  • This policy is reviewed periodically by the Academic & Placement Team
  • Amendments will be published with a new effective date
  • The CounselLadder Management reserves the right to take final decisions on disciplinary or academic matters

Need Help?

  • For any academic, technical, or placement-related queries:
  • 📩 Email: Hello@counselladder.com | 
  • Office Hours: Monday to Saturday, 9:00 AM – 7:00 PM
  • Week Off: Sundays

Final Note from CounselLadder

Your actions reflect your commitment to growth. Let’s maintain a respectful, positive, and inspiring learning environment — together.

We thank you for being part of the CounselLadder family.

Here’s to growing with empathy, knowledge, and purpose.

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