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Terms & Conditions – CounselLadder

Effective Date: August 6, 2025

Welcome to CounselLadder, India’s Next Gen psychology learning platform for education and professional upskilling. By accessing or using our website or services, you agree to follow the terms outlined below.

If you do not agree with any part of these Terms & Conditions, please do not use our platform.

 

 1. Introduction

1.1 These Terms & Conditions govern your use of our website, mobile app, learning portal, and all services offered by TEAG Learning Pvt. Ltd(CounselLadder "we", "our", or "us").
1.2 By using the platform, you confirm that:

You are at least 14 years old
You understand and agree to these Terms in full
You consent to our use of cookies (see Privacy Policy) 

  • 2. License to Use Our Website

    2.1 You may use the site for your personal or professional learning purposes only.

You must not:

Republish, sell, or distribute content from our platform without written consent

Use any material for commercial gain

Attempt to hack, duplicate, or bypass security features

Share course content outside of our community

We reserve the right to restrict access to parts of the website if needed.

  • 3. Acceptable Use Policy

    You must not use our site for:

  • Any unlawful, fraudulent, or harmful activity

  • Transmitting malware, spyware, or malicious software

  • Sending spam, phishing emails, or unauthorized marketing

  • Scraping, mining, or copying data using bots

  • Violating intellectual property or privacy rights

  • All information you provide must be true, accurate, and up to date.


4. Account Registration

4.1 You may create an account by filling out the registration form and verifying your email.

You agree to:

Keep your login credentials confidential

Not share your account access with anyone

Notify us immediately if your account is compromised

We may suspend or delete your account if misuse is detected.


5. User Login Details

Choose a username that is appropriate and not misleading

Maintain confidentiality of your password

You are responsible for all actions under your account

Notify us at support@counselladder.in if your password is leaked or misused

6. Suspension or Deletion of Account

We reserve the right to:
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Suspend or cancel your account at any time
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Modify your account details if necessary
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Deny access to the platform in case of violation of terms
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You may delete your account through your dashboard or by emailing us.

7. Breach of Terms

If you violate these Terms, we may:
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Issue a formal warning
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Temporarily or permanently suspend your access
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Block your IP address
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Take legal action if necessary
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Delete your account without refund or notice
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Do not attempt to bypass bans or restrictions (e.g., by creating a new account).

8. Changes to Terms

We may update these Terms & Conditions at any time.
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Updated versions will be posted here with a new date
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Your continued use of the platform means you accept the revised terms
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Major changes will be communicated via email or platform notifications

9. Severability

If any part of these terms is found to be unlawful or unenforceable, the rest of the agreement will still apply.

10. Third-Party Rights

These terms are between you and CounselLadder.

No third party has the right to enforce any part of this agreement.

11. Entire Agreement

These Terms & Conditions, along with our Privacy Policy, make up the entire agreement between you and CounselLadder regarding your use of our services.

12.  Governing Law & Jurisdiction

These terms are governed by the laws of India.

Any disputes will be subject to the exclusive jurisdiction of courts located in Uttar Pradesh, Noida.

13.  Company Details

TEAG Learning Pvt. Ltd.

Official Website: www.counselladder.com

📧 Email: Hello@counselladder.com

📞 Phone: +91- 63099 34707
Need help or have questions?

Reach out to us at Hello@counselladder.com or use our Contact Us page.